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Plans and Billing

ProvaLab offers three plans to fit teams of every size. Starter is free, and the Team plan comes with a 14-day free trial -- no credit card required.

Plans​

PlanBest forPrice
StarterIndividual testers and small teams getting started with core test management, with limited AI QA Agent useFree
TeamGrowing QA teams that need the AI QA Agent, device access and full test managementPer user, billed monthly or annually (annual saves 20%)
EnterpriseLarge organizations with on-premise deployment, private device farms, SSO and custom solutionsCustom
Prices and limits live on the pricing page

Current prices, per-plan user and test-case limits, and the full feature comparison are maintained in one place: provalab.io/pricing. This page deliberately does not repeat the numbers so they cannot drift out of date.

Starter​

Core test management for small teams: test cases, suites, plans and runs, the language plugins (Java, Python, C#, Node.js, Ruby), the AI QA Agent with a limited monthly AI budget ($5 per month), limited virtual device access, cloud deployment and email support. Starter is free with no time limit.

When the monthly AI budget is used up, the AI QA Agent pauses until the next monthly period starts (or until you upgrade). Test management keeps working as normal.

Team​

Everything in Starter, plus full AI QA Agent access (a $100 per month AI budget), virtual and real device access, all language plugins and framework integrations (Playwright, Selenium, Cypress and more), web and mobile app testing, analytics dashboards and priority support.

Free Trial​

The Team plan includes a 14-day free trial. Only the Team plan has a trial; Starter is free with no time limit, and Enterprise is arranged with our sales team.

  • The trial starts automatically when you sign up for a new ProvaLab account: the workspace created for you at sign-up begins on the Team trial.
  • Organizations you create later start on Starter. To try Team on an existing Starter organization, contact our sales team.
  • During the trial you have full access to all Team features.
  • No credit card is required to start.
  • When the trial ends, you can subscribe to Team, or your account moves to Starter with no data loss.

Enterprise​

Everything in Team, plus dedicated AI agents, a private device farm (real and virtual), on-premise or cloud deployment, custom domain solutions, custom plugin development, SSO and RBAC, 24/7 premium support and a dedicated account manager.

To get started with Enterprise, contact our sales team.

How to Upgrade Your Plan​

  1. Click your avatar in the top-right corner.
  2. Select Organization Settings.
  3. Click the Billing tab.
  4. Under Current Plan, click Upgrade.
  5. Select the plan you want.
  6. Choose Monthly or Annual billing (annual saves 20%).
  7. Enter your payment information.
  8. Click Confirm Upgrade.

Your new plan takes effect immediately, and you are charged a prorated amount for the remainder of the current billing cycle.

tip

If you are not sure which plan is right for your team, sign up for a new account to start the 14-day Team trial. You can evaluate all the features before committing.

Manage Your Billing​

Update Payment Method​

  1. Go to Organization Settings > Billing.
  2. Under Payment Method, click Update.
  3. Enter your new card details or PayPal information.
  4. Click Save.

View Invoices​

  1. Go to Organization Settings > Billing.
  2. Click Invoice History.
  3. Download any invoice as a PDF.

Cancel Your Subscription​

  1. Go to Organization Settings > Billing.
  2. Click Cancel Subscription.
  3. Your access continues until the end of the current billing period.
  4. After cancellation, your account moves to the Starter plan. Your data is preserved.
info

We do not offer refunds for partial billing periods. If you cancel mid-cycle, you retain access to paid features until the period ends.

Accepted Payment Methods​

  • Visa, MasterCard, and American Express credit cards.
  • PayPal.
  • Wire transfer (annual plans only).
  • Invoicing (Enterprise customers).

Frequently Asked Questions​

Can I change my plan later? Yes. You can upgrade or downgrade at any time. Upgrades are prorated immediately. Downgrades take effect at the start of your next billing cycle.

Is there a setup fee? No. There are no setup fees for any plan.

Do you offer discounts for annual billing? Yes. Annual billing saves 20% compared to monthly billing. See provalab.io/pricing for the current per-user prices.

Do you offer educational or non-profit discounts? Yes. Contact our sales team for special pricing.

What happens to my data if I downgrade? Your data is preserved. If you exceed the limits of your new plan (see provalab.io/pricing for the current limits), you will not be able to create new items until you are within the limits, but existing data remains accessible.

Need Help?​